Legal
Terms of Use
Please read this carefully before using Virtual Rishta Naata. By creating a profile, you agree to everything below.
Last updated: 2 July 2026
1Eligibility
You must be at least 18 years old, single and legally free to marry, and genuinely seeking a marriage partner to use Virtual Rishta Naata. By creating a profile, you confirm that everything you tell us about yourself — your age, marital history, circumstances, and background — is true and complete.
2The Nature of This Service
Virtual Rishta Naata is a platform that lets members create a profile, search for others, and make contact through the platform's in-app messaging. We are a facilitator, not a matchmaker, marriage bureau, or guarantor of any outcome. We do not introduce members to one another, recommend matches, or take any part in the conversations, meetings, or decisions that follow. Whether and how a connection develops — and whether it leads anywhere — is entirely between the members involved and, where relevant, their families.
3Self-Reported Information & Your Duty to Verify
Every detail on a member's profile — including whether they are an Ahmadi Muslim, their local Jamaat, their marital history, their qualifications, and everything else — is entered by that member themselves. We ask the question; we do not independently check the answer.
We do not conduct background checks, identity verification, or religious verification on any member. We are not responsible for confirming that any member is genuinely an Ahmadi Muslim, or that any other information on their profile is accurate. Once a member has told us they are an Ahmadi Muslim, verifying that claim — and carrying out whatever due diligence you consider appropriate on anyone you are in contact with — is entirely your own responsibility.
We strongly encourage you to take the same care you would in any other route to marriage: involve your family, ask questions directly, seek references through your own community connections, and take your time before making any decisions.
4Membership, Billing & Cancellation
- The Monthly plan (£10/month) renews automatically each month until you cancel.
- The Annual plan (£100/year) is billed once for a full year and does not auto-renew; we'll ask if you'd like to continue at the end of the term.
- Cancelling stops future charges but does not refund the current billing period.
- We do not offer refunds for accounts removed due to a breach of these Terms or our Community Guidelines.
5When Your Rishta Is Settled
If your Rishta is settled — whether through this platform or otherwise — it is your responsibility to tell us. Once you let us know, we will remove your profile and personal information from our database. Subscriptions do not cancel automatically just because you've found a match: if you do not tell us and do not cancel, your subscription will continue to renew and you will continue to be charged.
You can let us know by deactivating your account from your account page, or by emailing us directly. We're happy for this to be a happy email to write.
6Prohibited Conduct
The following will result in immediate removal from the platform, without refund:
- Seeking a marriage for the purpose of obtaining a visa or immigration status.
- Misrepresenting your marital status, age, health, religious status, or any other personal circumstance.
- Harassment, disrespect, or inappropriate conduct towards any member.
- Sharing another member's details or profile information outside this platform without their consent.
- Creating more than one profile, or creating a profile on behalf of someone else without their knowledge.
- Using the platform for any commercial, promotional, or solicitation purpose unrelated to marriage.
7Suspension & Termination
We may suspend or permanently remove any account, at our sole discretion and without prior notice, if we believe these Terms or our Community Guidelines have been breached. We may also remove profiles that have been inactive for an extended period after reasonable attempts to contact the member.
8Photographs & Content
You retain ownership of any photo or content you upload. By uploading a photo, you confirm it is a genuine, recent photo of yourself and grant us permission to display it to other active members in accordance with our Privacy Policy — photos are never made public and are only ever shown to members who open your profile.
9Limitation of Liability
To the fullest extent permitted by law, Virtual Rishta Naata is not liable for any loss, damage, distress, or outcome — financial, emotional, or otherwise — arising from your use of the platform, your interactions with other members, or any meeting, relationship, engagement, or marriage that results from a connection made here. You use this service, and act on any information you receive through it, entirely at your own discretion and risk.
10Indemnity
You agree to indemnify Virtual Rishta Naata against any claim, loss, or expense arising from your breach of these Terms, your conduct on the platform, or your conduct towards another member.
11Changes to These Terms
We may update these Terms from time to time to reflect changes to the service or the law. We'll post the updated date at the top of this page; continuing to use the platform after a change means you accept the updated Terms.
12Governing Law
These Terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.